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Computer Repair and Surveillance Systems Services

Eagle Eye Computer Repair and Surveillance Systems Billing Procedures

All new customers will receive a discount of $25.00 off the first hour. Most computer related issues can be diagnosed and resolved within the first hour.


Please review below for our business description and other discounts that we offer our clients!

Policies and Procedures:


EECRSS will charge a flat rate of $75.00 per hour for computer repair services. This is for both PC and MAC computers.


EECRSS will charge and collect for (1) hour of ON-SITE time regardless if time spent is less than (1) hour. All time following the first hour is charged at the hourly rate in increments of every .5 (one-half) hours.


EECRSS will charge an $80.00 an hour flat fee for a Security/Surveillance System Site Survey. This will include details about the Type of Cameras and products to be used, they're location and measurements. From this cumulative information a bid for the Surveillance install will be submitted.

For Surveillance, prior to a site visit; a deposit of $40.00 must be made before our technicians will be dispatched to the location. Deposit will be applied toward total balance. If appointment is not canceled within 24 hours the deposit will NOT be refunded. 

EECRSS will provide a complimentary follow up service within 48 hours of completion of service for the original equipment serviced only if needed, and only if customer has not attempted self repair as this may complicate any troubleshooting and lead to more than required time had the self repair attempt not occurred. This applies to all work performed by EECRSS.


For Computer repair if parts are needed the client will not be charged for the trip to the parts store unless the client wishes to come with the Technician. If the Client is present and buying the part with the Technician then the client will continue to be billed the hourly rate of $75.00 per hour. If parts are Ordered online then they will be ordered to an EECRSS establishment and then transported/installed to clients location on a pre-determined date.

Payment


Payments for services are available in the forms of: Cash, PayPal, Credit Cards and Personal Checks.


Payment is due immediately upon completion of the work. Equipment/Parts that are needed for repair must be paid for by customer PRIOR TO EECRSS installation. 

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If you don't see your Town or City or Country listed please give us a call and ask if we can dispatch a technician to YOUR area!

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